POLICIES
CUSTOMER CARE
I strive to provide an exceptional customer experience, if you feel dissatisfied, please reach out and I will be more than happy to help resolve any issues. I care about all of my customers, and to me, they are more than just a name on an invoice, they are friends, supporters, and valued individuals. Rest assured, I quality check all of my pieces, sometimes 3 or 4 times before they leave my hands, and I have the utmost confidence that they will last a lifetime or more. Quality over quantity, community over competition. Always.
WHOLESALE INQUIRIES
Right now, I am unable to accommodate wholesale requests. I'm only one person growing a little business. Hopefully one day this will be an option!
PRIVACY & SAFETY
Your privacy is of utmost importance to me, any information I collect will never be sold, shared, or misused in any way.
PAYMENT METHODS
- Credit / Debit Cards
- PayPal
- Offline Payments such as E-transfer if you are located within Canada (please contact me to arrange one of these)
PAYMENT PLANS
See a piece that's a bit out of your budget right now? I offer payment plans! You can choose to split payments into 2, 3, or 4 payments, over the course of a maximum of 3 months. These payments are NON-REFUNDABLE and I require the first payment upfront as a deposit to hold your item. You may extend your plan one time, after that you must complete the remaining installments or forfeit your piece without a refund of any kind. If you encounter any problems please reach out early, I am more than happy to help! Thanks for your understanding!
WARNINGS
Please wear your jewelry with caution. I am not responsible for accidental injury or personal damage regarding any of my work. Supervise children around small items such as earrings, beads, or necklaces, etc.